A hot-cold empathy gap is a cognitive bias in which people underestimate the influences of visceral drives on their own attitudes, preferences, and behaviours. Human understanding is "state-dependent". For example, when one is hungry, it is difficult to understand what it is like for one to be not so hungry, and vice versa; when one is blindly in love with someone, it is difficult to understand what it is like for one not to be. An inability to minimise one's gap in empathy can lead to negative outcomes. So what does it means to the finance world?
Empathy Gap
Empathy Gap
Empathy Gap
A hot-cold empathy gap is a cognitive bias in which people underestimate the influences of visceral drives on their own attitudes, preferences, and behaviours. Human understanding is "state-dependent". For example, when one is hungry, it is difficult to understand what it is like for one to be not so hungry, and vice versa; when one is blindly in love with someone, it is difficult to understand what it is like for one not to be. An inability to minimise one's gap in empathy can lead to negative outcomes. So what does it means to the finance world?